VIP Lounge Concierge

Live Nation Worldwide, Inc.; Virginia Beach (VA); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Vacation

Healthcare

Retirement benefits

Tuition reimbursement

Employee ticketing program

Job summary

Live Nation Entertainment is seeking a VIP Staff member to provide exclusive guest service within lounges and music areas at Live Nation venues. You will recognize Executives and VIPs, inform guests about acts, and support bar and seating operations to ensure a premium experience.

The role requires discretion, polished communication, and a flexible schedule to accommodate event timelines across multiple venues.

Qualifications

• High School Diploma or equivalent.
• Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving.
• Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills.
• Ability to diffuse possibly volatile situations with tact and diplomacy.
• Must have a flexible schedule.

Responsibilities

• Giving proper recognition to Live Nation Executives and VIPs to instill appreciation for their patronage.
• Serving as a resource of information for all Guests regarding their experience within lounges and music areas.
• Assisting guests regarding the timing of supporting acts and headliner acts.
• Providing assistance to all positions and communicating effectively with others to enhance guest experience.
• Maintaining contact with Manager, Bar Staff, and Server regarding the arrival of all guests.
• Constant observation of lounge area, upholding the ambiance of the lounge or seating section.
• Exhibiting articulate vocabulary with the ability to adapt and socialize with audience.
• Presenting exemplary and professional appearance.
• Anticipating guests’ needs and providing superior service.

Skills

Diplomacy

Multitasking

Verbal skills

Organizational skills

Interpersonal skills

Education

High School Diploma

Job description

Live Nation Entertainment is seeking a VIP Staff member to provide exclusive guest service within lounges and music areas at Live Nation venues. You will recognize Executives and VIPs, inform guests about acts, and support bar and seating operations to ensure a premium experience.

The role requires discretion, polished communication, and a flexible schedule to accommodate event timelines across multiple venues.