VIP Lounge Supervisor - Flexible Schedule & Perks

Live Nation Worldwide, Inc.; Louisville (KY); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Free concert tickets

Dog-friendly offices

Student loan reimbursement

Adoption/fertility support

Great Place to Work

Job summary

Live Nation Entertainment is the world’s leading live entertainment company, and this opening seeks a VIP Host to welcome guests in premium lounges and seating areas. You will coordinate guest flow, explain schedules, and help ensure a premier experience for VIPs and executives across venues.

You bring a high school diploma, strong diplomacy, and excellent interpersonal and multitasking skills. Experience in high-end restaurant operations and a flexible schedule is preferred.

Qualifications

• High School Diploma or equivalent.
• Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving.
• Diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills.
• Ability to diffuse possibly volatile situations with tact and diplomacy.
• Must have a flexible schedule.

Responsibilities

• Supervising VIP Host to ensure all VIPs are handled properly.
• Providing management with feedback regarding the VIP experience.
• Giving proper recognition to Live Nation Executives and VIPs to instill appreciation for their patronage.
• Serving as a resource of information for guests regarding their experience in lounges and music areas.
• Assisting guests regarding timing of supporting acts and headliners.
• Providing assistance to all positions and communicating effectively with others to enhance guest experience.
• Maintaining contact with Manager, Bar Staff, and Server regarding arrival of all guests.
• Observing lounge area to uphold ambiance of lounge or seating section.
• Exhibiting articulate vocabulary with the ability to adapt with the audience.
• Presenting exemplary and professional appearance.

Skills

Diplomacy

Verbal skills

Organizational skills

Interpersonal skills

Education

High School Diploma or equivalent

Job description

Live Nation Entertainment is the world’s leading live entertainment company, and this opening seeks a VIP Host to welcome guests in premium lounges and seating areas. You will coordinate guest flow, explain schedules, and help ensure a premier experience for VIPs and executives across venues.

You bring a high school diploma, strong diplomacy, and excellent interpersonal and multitasking skills. Experience in high-end restaurant operations and a flexible schedule is preferred.