VIP Host – Luxury Guest Concierge & Relations

1 Hotel Austin, L.L.C.; Austin (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

1 Hotel Austin is seeking a VIP Host for Watr to warmly welcome guests and set a tone of elevated hospitality. You will be the focal point for VIP guests, special occasions, and returning visitors, building meaningful relationships with guests and community partners.

You will manage VIP reservations, notes, and preferences, coordinate with the restaurant team and leadership to ensure a seamless guest experience from arrival through departure, and uphold brand standards during evenings, weekends,

Qualifications

• Prior hospitality or VIP host experience.
• Strong guest service and relationship-building.
• Ability to manage reservations and guest notes.
• Professional appearance and brand representation.

Responsibilities

• Welcome and connect with VIP guests.
• Manage VIP reservations and preferences.
• Build relationships with guests and community partners.
• Coordinate with restaurant team to ensure seamless experience.
• Support during evenings, weekends, and holidays.

Skills

Guest relationships

Hospitality mindset

Communication

Networking

Reservations support

Tools

Reservation systems

Guest profiles

CRM basics

Communication tools

Job description

1 Hotel Austin is seeking a VIP Host for Watr to warmly welcome guests and set a tone of elevated hospitality. You will be the focal point for VIP guests, special occasions, and returning visitors, building meaningful relationships with guests and community partners.

You will manage VIP reservations, notes, and preferences, coordinate with the restaurant team and leadership to ensure a seamless guest experience from arrival through departure, and uphold brand standards during evenings, weekends,