VIP Guest Relations & Events Specialist

Ultipro

Jamul, Northern (CA, KY)

Hybrid

USD 42,000 - 64,000

Full time

21 hours ago
Be an early applicant
Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Jamul Casino is seeking a VIP Service Specialist to provide personalized service to our valued guests, assist with events, and represent our advantages in the market. The candidate should be friendly, detail-oriented, and comfortable initiating interactions with guests on property.

The role emphasizes developing relationships with a strategic audience, coordinating player events, and promoting our rewards programs while maintaining confidentiality of guest information and adhering to company

Qualifications

  • High school diploma or equivalent required.
  • 1-3 years of experience in Sales, Hospitality, Guest Service.
  • Able to promptly and accurately follow instructions from leadership.
  • Ability to operate computer/office equipment and basic software.
  • Must earn and maintain TiPS certification.
  • Must be able to acquire and maintain appropriate gaming license.

Responsibilities

  • Develops relationships with strategic target audience.
  • Assists with coordination of player events and hospitality arrangements.
  • Creates guest loyalty by engaging with guests and promoting the rewards program.
  • Maintains knowledge of credit procedures and uses credit when appropriate.
  • Provides professional representation at meetings and events.
  • Ensures high levels of guest satisfaction in accordance with standards.

Skills

Hospitality
Guest Service
Communication
Attention to detail

Education

High school diploma or equivalent

Job description

Jamul Casino is seeking a VIP Service Specialist to provide personalized service to our valued guests, assist with events, and represent our advantages in the market. The candidate should be friendly, detail-oriented, and comfortable initiating interactions with guests on property.

The role emphasizes developing relationships with a strategic audience, coordinating player events, and promoting our rewards programs while maintaining confidentiality of guest information and adhering to company

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Elite Casino Host & Guest Experience Lead
Elite Casino Host & Guest Experience Lead

Jamul Casino • Jamul (CA)

Hybrid
USD 42,000 - 58,000
Marketing & Guest Experience Lead
Marketing & Guest Experience Lead

Jamul Casino • Jamul (CA), Northern (KY)

Hybrid
USD 38,000 - 54,000
Senior Server & Guest Experience Lead
Senior Server & Guest Experience Lead

Jamul Casino • Jamul (CA), Northern (KY)

Hybrid
USD 36,000 - 52,000
Guest Services Lead: Casino Host & Player Club Concierge
Guest Services Lead: Casino Host & Player Club Concierge

Jamul-Casino • Jamul (CA)

On-site
USD 36,000 - 54,000
Guest Experience & Reservations Specialist
Guest Experience & Reservations Specialist

Jamul Casino • Jamul (CA), Northern (KY)

Hybrid
USD 25,000 - 36,000
Casino Retail Concierge: Guest Experience
Casino Retail Concierge: Guest Experience

Ultipro • Jamul (CA), Northern (KY)

Hybrid
USD 21,000 - 30,000
Guest Experience & Marketing Lead
Guest Experience & Marketing Lead

Jamul Indian Village Development Corpora • Jamul (CA)

On-site
USD 25,000 - 30,000
Casino Guest Services Specialist — Cash Handling Pro
Casino Guest Services Specialist — Cash Handling Pro

Jamul-Casino • Jamul (CA)

On-site
USD 28,000 - 39,000
Guest-Focused Retail Concierge for Hotel & Casino
Guest-Focused Retail Concierge for Hotel & Casino

Jamul-Casino • Jamul (CA)

On-site
USD 21,000 - 26,000
Guest Services Cashier: Fast, Friendly & Accurate
Guest Services Cashier: Fast, Friendly & Accurate

Jamul-Casino • Jamul (CA)

On-site
USD 42,000 - 54,000