VIP Guest Concierge – Premier Lounge Experience

MGM Resorts International; Folsom (CA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Wellness incentive programs

Discounts on hotel, food & beverage, &

Free meals in employee dining room

Health & Income Protection benefits

Professional and personal development

Job summary

MGM Resorts International in Biloxi, MS, seeks a VIP Lounge Representative to deliver elevated, personalized service to our valued guests, creating seamless, memorable experiences. You will manage reservations, check-in/out, and balance cash transactions in a fast-paced lounge environment.

Join a team that focuses on guest satisfaction, flawless service, and ongoing development while enjoying employee dining perks and health benefits.

Qualifications

• Must be 18 years old or older.
• Must have High School diploma or GED.

Responsibilities

• Answer questions, facilitate guest reservations and verify special requests are delivered.
• Ensure VIP check-in/out is efficient and flawless and maintain strong relationships with guests.

Skills

Guest service

Cash handling

Reservations

VIP guest relations

Education

High School Diploma or GED

Tools

Opera

Job description

MGM Resorts International in Biloxi, MS, seeks a VIP Lounge Representative to deliver elevated, personalized service to our valued guests, creating seamless, memorable experiences. You will manage reservations, check-in/out, and balance cash transactions in a fast-paced lounge environment.

Join a team that focuses on guest satisfaction, flawless service, and ongoing development while enjoying employee dining perks and health benefits.