Rewards Concierge - Guest Loyalty & Service

MGM Resorts International; Biloxi, Northern (MS, KY); Hybrid; USD 15,000 - 22,000; Full time

Benefits offered by this job

Three complimentary uniforms

Wellness programs

Discounts on hotel, F&B, retail

Free meals in employee dining room

Health & compensation protection

Professional development & volunteerOp

Job summary

Beau Rivage, operated by MGM Resorts International, seeks a full-time Rewards Representative in Biloxi, MS. You will welcome guests, enroll members, assist with account details, and offer personalized recommendations within our world-class loyalty program.

The role starts at $13.50 per hour and requires flexibility to work varied shifts, including weekends and holidays, while delivering outstanding service and memorable experiences.

Qualifications

• Flexibility to work varied shifts, including weekends and holidays.
• Team player who enjoys helping others and making a good impression.
• Detail-oriented and organized with strong mult-tasking skills.

Responsibilities

• Evaluate members' status and issue complimentary amenities per guidelines.
• Greet guests, take transactions, and issue loyalty program cards.
• Provide high-level service with problem-solving and guest resolution.

Job description

Beau Rivage, operated by MGM Resorts International, seeks a full-time Rewards Representative in Biloxi, MS. You will welcome guests, enroll members, assist with account details, and offer personalized recommendations within our world-class loyalty program.

The role starts at $13.50 per hour and requires flexibility to work varied shifts, including weekends and holidays, while delivering outstanding service and memorable experiences.