Spa Front Desk & Guest Experience Pro

MGM Resorts International; United States; On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Wellness incentives

Discounts on hotel, dining, retail and

Free meals in employee dining room

Health & income protection

Professional development

Job summary

MGM Resorts International in Biloxi, Mississippi, is seeking a friendly Spa Receptionist to greet guests and set the tone for their visit. You will handle check-ins, appointment support, and embody exceptional service to create WOW moments for guests.

In addition to hourly pay, you will receive a service charge and a 3% commission, with perks that include wellness programs, discounts on hotel and entertainment, free meals in the employee dining room, and opportunities for professional

Qualifications

• Must be 18 years or older.
• Excellent guest service and communication skills.
• Ability to handle cash and operate the spa software.

Responsibilities

• Provide professional, friendly service to spa and salon guests.
• Check guests in and out of the facility and assist with appointments.
• Promote and upsell spa services, upgrades, and retail products.
• Manage cash at the desk and maintain accurate records.

Skills

Customer service

Cash handling

Sales

Multi-tasking

Tools

Spa/salon software

Job description

MGM Resorts International in Biloxi, Mississippi, is seeking a friendly Spa Receptionist to greet guests and set the tone for their visit. You will handle check-ins, appointment support, and embody exceptional service to create WOW moments for guests.

In addition to hourly pay, you will receive a service charge and a 3% commission, with perks that include wellness programs, discounts on hotel and entertainment, free meals in the employee dining room, and opportunities for professional