VIP Group Reservations Specialist
MGM Resorts International
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Benefits offered by this job
Job summary
MGM Resorts International in Las Vegas, NV is seeking a Clerk Deposit Groups to join our guest-focused team. You will manage VIP reservations, group bookings, and wholesale arrangements, ensuring accurate records and exceptional service to elevate the guest experience.
The role requires a professional demeanor, strong communication, and the ability to work varied shifts, including weekends and holidays. Starting at $23.08 per hour, this position offers comprehensive benefits and growth
Qualifications
- Must be 21 years of age or older.
- High School Diploma, GED, or equivalent required.
- Able to work varied shifts, including weekends and holidays.
- 6+ months of casino marketing or VIP experience preferred.
Responsibilities
- Analyzes casino play and establishes comp profiles for guest reservations.
- Processes all reservations and requests from guests, hosts, executives, Sales Department, and branch offices.
- Assists casino hosts and executives with reservations and information requests.
- Receives inbound calls and books Slot Tournament reservations, Direct Marketing Packages, etc.
- Acts as a liaison between reservations and meeting planners or wholesale companies.
Skills
Education
Job description
MGM Resorts International in Las Vegas, NV is seeking a Clerk Deposit Groups to join our guest-focused team. You will manage VIP reservations, group bookings, and wholesale arrangements, ensuring accurate records and exceptional service to elevate the guest experience.
The role requires a professional demeanor, strong communication, and the ability to work varied shifts, including weekends and holidays. Starting at $23.08 per hour, this position offers comprehensive benefits and growth
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