Clerk Deposit Groups - Luxor

MGM Resorts; Paradise (NV); Vor Ort; USD 26.000 - 37.000; Vollzeit

Benefits dieser Stelle

Wellness incentive programs

Hotel, F&B, retail and partner travel/

Free meals in employee dining room

Free parking on and off shift

Health & Income Protection benefits

Professional development and volunteer

Zusammenfassung

MGM Resorts in Las Vegas is seeking a Clerk Deposit Groups to support VIP reservations and group bookings. You will analyze play data, manage reservations, and liaise with hosts, executives, and sales teams to ensure accurate records and seamless guest experiences.

The role requires a high school diploma and 21+ age, with the ability to work weekends/holidays. Competitive hourly starting rate and comprehensive perks accompany this position.

Qualifikationen

• High School Diploma, GED, or equivalent required.
• Must be at least 21 years of age.
• Ability to work varied shifts, including weekends and holidays.

Aufgaben

• Analyze casino play to establish comp profiles for reservations.
• Process reservations and requests from guests, hosts, executives, and departments.
• Assist hosts and executives with reservations and information requests.
• Handle inbound calls and book slot tournaments and direct marketing packages.
• Coordinate with sales and meeting planners for group room blocks.
• Communicate with Convention and Leisure Sales about wholesale blocks.
• Monitor cutoff dates to protect convention group rates.
• Review convention booking details for accuracy in the system.

Jobbeschreibung

Las Vegas, Nevada

THE JOB:

As a Clerk Deposit Groups, you are an essential part of the guest experience. Your approachable and personable demeanor, coupled with your dedication to ensuring appropriate accommodation arrangements for VIP Guest Reservations, Groups, and Wholesale bookings, will help create memorable experiences for our guests. By delivering exceptional service and maintaining accurate reservation records, you play a crucial role in elevating the overall guest experience.

THE STARTING RATE:

$23.08 per hour

THE DAY-TO-DAY:

• Analyzes casino play and establishes comp profiles for guest reservations.
• Processes all reservations and requests from guests, hosts, executives, Sales Department, and branch offices.
• Assists casino hosts and executives with reservations, requests for information, etc.
• Receives in-bound calls in response to various mailings and invitations. Books Slot Tournament reservations, Direct Marketing Packages, etc.
• Act as a liaison between the reservations department and meeting planners or wholesale companies regarding questions pertaining to their specific groups.
• Communicate effectively with Convention Sales and Service Managers regarding room blocks which are set aside for companies holding meetings in the hotel, including the number of rooms the group has utilized and what is remaining for them to pick up.
• Communicate effectively with Leisure Sales regarding wholesale room blocks set aside for tour operators to sell as packages.
• Monitor cutoff dates to prevent convention groups from booking at their convention rate and group blocks effectively.
• Review details of the convention booking recaps, such as group arrival and departure dates, number of rooms the group will hold and their rate to ensure all pertinent information is in the computer system.

THE IDEAL CANDIDATE:

• Must be a minimum of 21 years of age required
• High School Diploma, GED, or equivalent required
• Work varied shifts, to include weekends and holidays required
• 6+ months of prior relevant experience in Casino Marketing or VIP experience preferred

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12341

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