VIP Executive Help Desk & Desktop Support Specialist

High Sierra Talent; Oklahoma City (OK); On-site; USD 45,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a customer-focused Help Desk/Desktop Support Specialist in Oklahoma City for a 6+ month contract. The role involves providing level 1 desktop support, troubleshooting hardware and software issues, and offering white-glove support to VIP users. Ideal candidates will have experience in IT support roles, strong knowledge of Windows OS and Microsoft 365, and excellent customer service skills. Some travel required within Oklahoma and the continental U.S.

Qualifications

• Proven experience in Help Desk Support, Desktop Support, or IT Support roles.
• Strong working knowledge of Windows OS and Microsoft 365.
• Excellent customer service, communication, and interpersonal skills.

Responsibilities

• Provide first-level IT support to end users via phone, email, and in-person.
• Diagnose and troubleshoot desktop hardware, software, and network issues.
• Install, configure, and maintain PCs, laptops, peripherals, and desktop applications.

Skills

Help Desk Support

Desktop Support

Windows OS

Microsoft 365

Customer Service

Communication Skills

Troubleshooting

Education

IT certifications (CompTIA A+, MCDST)

Job description

A recruitment agency is seeking a customer-focused Help Desk/Desktop Support Specialist in Oklahoma City for a 6+ month contract. The role involves providing level 1 desktop support, troubleshooting hardware and software issues, and offering white-glove support to VIP users. Ideal candidates will have experience in IT support roles, strong knowledge of Windows OS and Microsoft 365, and excellent customer service skills. Some travel required within Oklahoma and the continental U.S.