VIP Events & Sales Coordinator

Thompson Hotels; Austin (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Thompson Austin in downtown Austin is seeking a Sales & Events Coordinator to serve as the liaison between the Sales Manager and the on-site meeting contact. You will coordinate between sales, catering and hotel departments to ensure flawless event execution.

The role requires strong communication, organization and problem-solving skills, with a friendly, proactive approach to guest service and administrative tasks, including data entry and reporting.

Qualifications

• Effective communication and interpersonal skills.
• Strong organizational and computer proficiency.
• Problem-solving attitude and a customer-service mindset.

Responsibilities

• Serve as the departmental liaison between sales, catering and all other hotel departments.
• Provide thoughtful and thorough customer service on phone, email and in person.
• Assist Sales and Catering with inquiries, lead forms and guest questions or changes.
• Ensure no leads are abandoned and requests are communicated to the appropriate departments.

Job description

Thompson Austin in downtown Austin is seeking a Sales & Events Coordinator to serve as the liaison between the Sales Manager and the on-site meeting contact. You will coordinate between sales, catering and hotel departments to ensure flawless event execution.

The role requires strong communication, organization and problem-solving skills, with a friendly, proactive approach to guest service and administrative tasks, including data entry and reporting.