Hotel Sales & Events Specialist

TEXAS WESTERN MANAGEMENT PARTNERS; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid time off

Hilton lodging discounts

Job summary

Embassy Suites - Austin is seeking a Hotel Sales & Event Coordinator to support the sales team from first inquiry through post-event billing—qualifying leads, building BEOs and group resumes, managing room blocks, and serving as a reliable liaison among clients, vendors, and hotel operations.

You will protect revenue by tracking cut-off dates, deposits, and billing, and protect guest experience by ensuring operations has a complete, current picture of every function; a detail‑oriented,

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree in hospitality, event management, business, or marketing preferred.
• 1–2 years of hospitality experience in hotel sales, catering, events, front desk, or related role.
• Excellent written and verbal communication; professional presence with clients, vendors, and colleagues.
• Strong organization, accuracy, and ability to manage multiple bookings and deadlines in a fast-paced environment.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and comfort learning hotel sales/PMS systems.
• Ability to work a flexible schedule including evenings, weekends, and peak event days.

Responsibilities

• Lead management & sales support: Manage inquiries via phone, email, website, and RFP platforms; qualify leads and route to Sales Manager.
• Group rooms coordination: Create/maintain group blocks; manage rooming lists, cutoff dates, and inventory.
• Event detailing & execution support: Detail events with clients; create/update BEOs, group resumes, diagrams, and daily reports; coordinate with multiple departments.
• Financial, administrative & reporting: Process deposits, interim charges, and post-event billing; generate weekly/monthly reports; protect data integrity.

Skills

Lead management

Sales support

CRM management

Microsoft Office

Education

High school diploma

Associate or bachelor’s degree in hospitality or related field (preferred)

Tools

Delphi.fdc

PEP

Sertifi

Social Tables

Cvent

Job description

Embassy Suites - Austin is seeking a Hotel Sales & Event Coordinator to support the sales team from first inquiry through post-event billing—qualifying leads, building BEOs and group resumes, managing room blocks, and serving as a reliable liaison among clients, vendors, and hotel operations.

You will protect revenue by tracking cut-off dates, deposits, and billing, and protect guest experience by ensuring operations has a complete, current picture of every function; a detail‑oriented,