Senior IT Field Engineer — VIP Deskside & Infra

Unisys Corporation; Charlotte (NC); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Unisys is seeking a Field Engineer to support large, complex clients across the range of Unisys products and services. You will perform server and storage break/fix, VIP deskside support, and hands-on installation activities for storage and network devices.

You will leverage advanced hardware, software, and OS knowledge to troubleshoot and resolve significant issues escalated from team members or clients, and you will test and certify mainframes, servers, and related infrastructure.

Qualifications

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally, 4-6 years' experience in area of responsibility.

Responsibilities

• Performs server and storage break and fix.
• Performs VIP deskside support activities.
• Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
• Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.

Education

High School Diploma or GED

Associate Degree

Job description

Unisys is seeking a Field Engineer to support large, complex clients across the range of Unisys products and services. You will perform server and storage break/fix, VIP deskside support, and hands-on installation activities for storage and network devices.

You will leverage advanced hardware, software, and OS knowledge to troubleshoot and resolve significant issues escalated from team members or clients, and you will test and certify mainframes, servers, and related infrastructure.