VIP Casino Host: Loyalty & High-Impact Events

Desert Diamond Casinos; Glendale (AZ); On-site; USD 52,000 - 75,000; Full time

Job summary

Hrapply in Glendale, AZ seeks a Casino Host to develop an environment that excites guests, promote programs and events, and build relationships with mid-level and high-limit players to drive loyalty.

Under supervision, you will track player activity, coordinate hospitality and complimentary amenities, and work with management to ensure outstanding service. Knowledge of player tracking systems and strong communication are essential; evenings and weekends may be required.

Qualifications

• High school diploma or GED plus three years of experience in casino marketing, players club, table games, or slots.
• Experience with player tracking systems and building guest databases.
• Ability to travel and work evenings/weekends.

Responsibilities

• Tracks, analyzes and manages win/loss to determine reinvestment values.
• Develops player relationships to minimize defection and increase profitability.
• Promotes casino events and coordinate hospitality arrangements for VIPs.
• Maintains comprehensive guest profiles and reports for management.

Skills

Customer relationships

Marketing tools

Communication

Event coordination

Education

High school diploma or GED plus 3 years casino experience

Tools

Word

Excel

Access

PowerPoint

Job description

Hrapply in Glendale, AZ seeks a Casino Host to develop an environment that excites guests, promote programs and events, and build relationships with mid-level and high-limit players to drive loyalty.

Under supervision, you will track player activity, coordinate hospitality and complimentary amenities, and work with management to ensure outstanding service. Knowledge of player tracking systems and strong communication are essential; evenings and weekends may be required.