Elite Casino Host: VIP Guest & Player Development

Acorn Ridge Casino; Plymouth (CA); On-site; USD 59,000 - 72,000; Full time

Job summary

Acorn Ridge Casino is seeking a Casino Host to develop relationships with high-value and mid-tier players, increasing visitation and loyalty. You will manage a portfolio, coordinate comps and VIP experiences, and ensure accurate OPTX documentation and reporting.

The role requires strong communication, organization, and familiarity with casino systems; a high school diploma is required and a flexible schedule is expected, including nights and weekends.

Qualifications

• Strong verbal and written communication and problem solving.
• Ability to learn OPTX and casino/hotel reservation systems.
• Understand player-worth and confidentiality guidelines.

Responsibilities

• Manage an assigned portfolio of 250–350 players with personalized contact.
• Maintain player records and document interactions in OPTX.
• Coordinate comps, reservations, and VIP arrangements with departments.
• Provide proactive guest outreach and drive visitation, loyalty, and revenue.
• Maintain professional presence on the casino floor and at events.

Skills

Verbal communication

Organization

Problem solving

Multitasking

Education

High school diploma

Tools

OPTX

Casino management system

Microsoft Office

Job description

Acorn Ridge Casino is seeking a Casino Host to develop relationships with high-value and mid-tier players, increasing visitation and loyalty. You will manage a portfolio, coordinate comps and VIP experiences, and ensure accurate OPTX documentation and reporting.

The role requires strong communication, organization, and familiarity with casino systems; a high school diploma is required and a flexible schedule is expected, including nights and weekends.