VIP Casino Host: Elite Guest Relations & Revenue

American-Place; Waukegan (IL); On-site; USD 50,000 - 83,000; Full time

Benefits offered by this job

401K Matches

Tuition reimbursement

Job summary

American Place is seeking a casino host to build and nurture VIP guest relationships, delivering exceptional hospitality and revenue growth in a fast-paced environment.

You will engage guests, manage preferences, and resolve issues to create memorable experiences while driving company revenue. Must be highly organized, flexible, and capable of handling high-volume situations in a team setting at our Chicagoland location.

Qualifications

• High School diploma or GED is required.
• Proficient with Word and Excel.
• Strong communication skills are essential.
• Able to handle administrative tasks.
• Self-motivated and detail oriented.

Responsibilities

• Acquire, develop, and maintain relationships with VIP guests to increase revenues.
• Grow a book of business through incentives, programs and customer service within guidelines.

Skills

Communication skills

Computers (Word/Excel)

Customer service

Self-motivation

Time management

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

American Place is seeking a casino host to build and nurture VIP guest relationships, delivering exceptional hospitality and revenue growth in a fast-paced environment.

You will engage guests, manage preferences, and resolve issues to create memorable experiences while driving company revenue. Must be highly organized, flexible, and capable of handling high-volume situations in a team setting at our Chicagoland location.