VIP Casino Host: Build Player Loyalty & Hospitality

ViziRecruiter,LLC.; Columbus (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Day-one medical coverage

Annual performance bonus

Job summary

ViziRecruiter, LLC. in Columbus, Ohio is seeking an experienced candidate for a guest service role in a fast-paced casino environment. The ideal candidate will provide excellent customer support and hospitality to enhance the player experience while maintaining confidentiality and compliance with relevant regulations.

This position requires at least one year of relevant experience, effective communication skills, and the ability to resolve conflicts diplomatically. Our team is excited to welcome a new member to help create memorable experiences for our guests.

Qualifications

• Must be at least 21 years of age.
• Minimum of one year Casino Guest Service experience.
• Excellent communication and problem-solving skills.

Responsibilities

• Assist guests and resolve conflicts in a fair manner.
• Provide hospitality arrangements and build guest relationships.
• Monitor patron activity and compliance with regulations.

Skills

Excellent oral and written communication skills

Customer service skills

Ability to analyze data

Ability to maintain confidentiality

Education

Associate’s degree or equivalent

Job description

ViziRecruiter, LLC. in Columbus, Ohio is seeking an experienced candidate for a guest service role in a fast-paced casino environment. The ideal candidate will provide excellent customer support and hospitality to enhance the player experience while maintaining confidentiality and compliance with relevant regulations.

This position requires at least one year of relevant experience, effective communication skills, and the ability to resolve conflicts diplomatically. Our team is excited to welcome a new member to help create memorable experiences for our guests.