Marketing Intern — Loyalty & Guest Engagement

PENN Entertainment, Inc.; Columbus (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Job summary

ViziRecruiter, LLC. is looking for a motivated team member for the Hollywood Casino Columbus. The role involves engaging guests, educating them on our loyalty program, and assisting with our mobile app. Candidates should be at least 21 years old and preferably pursuing a degree or have recently graduated.

This position emphasizes customer service, enthusiasm, and the ability to interact positively with guests while supporting promotional events. Competitive salary and benefits are available.

Qualifications

• Must be at least 21 years of age.
• Capability to hold a gaming license in Ohio.
• Experience in hospitality or customer service preferred.

Responsibilities

• Complete the 6-month program at Hollywood Casino Columbus.
• Educate patrons on loyalty program and drive enrollments.
• Assist guests with the PENN Play app and overall experience.
• Support Marketing Department with events and promotions.

Skills

Customer service

Proficient in Microsoft Office

Mobile app assistance

Outgoing and enthusiastic attitude

Education

High school diploma or GED

Actively attending a college or recent graduate

Job description

ViziRecruiter, LLC. is looking for a motivated team member for the Hollywood Casino Columbus. The role involves engaging guests, educating them on our loyalty program, and assisting with our mobile app. Candidates should be at least 21 years old and preferably pursuing a degree or have recently graduated.

This position emphasizes customer service, enthusiasm, and the ability to interact positively with guests while supporting promotional events. Competitive salary and benefits are available.