VIP Arrival Concierge

Compass Group USA; New York (NY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Rapport, a specialized division of FLIK Hospitality Group and member of Compass Group USA, seeks an Arrival Ambassador to provide exceptional service to VIP clients from arrival through destination within the company. This highly visible role supports welcoming high-profile clientele and ensuring a smooth, personalized experience, reinforcing hospitality excellence.

Essential duties include greeting VIPs, escorting them through premises, registering activity, anticipating needs, and acting as a

Qualifications

• VIP guest service mindset and polished interpersonal skills.
• Strong communication and professional appearance.
• Ability to coordinate with security and facility staff.

Responsibilities

• Greet VIP guests upon arrival and ensure a memorable first impression.
• Escort guests to meetings or designated areas, ensuring comfort and privacy.
• Register guest activity and coordinate with centers on visitor processing.
• Anticipate guest needs and fulfill special requests to enhance satisfaction.

Job description

Rapport, a specialized division of FLIK Hospitality Group and member of Compass Group USA, seeks an Arrival Ambassador to provide exceptional service to VIP clients from arrival through destination within the company. This highly visible role supports welcoming high-profile clientele and ensuring a smooth, personalized experience, reinforcing hospitality excellence.

Essential duties include greeting VIPs, escorting them through premises, registering activity, anticipating needs, and acting as a