Video Triage Engineer

L&T Technology Services; Philadelphia (Philadelphia County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Leave

Health Insurance

Group life Insurance

Disability

401(K)

Job summary

L&T Technology Services in the United States is seeking a Technical Lead / Senior Engineer to advance software releases across diverse video devices. You will monitor metrics, respond to field issues, and drive root-cause analysis while mentoring a small engineering team.

You will leverage C/C++, Python, Linux, and DevOps tooling, including ELK, Splunk, Grafana, and AWS services, to optimize performance, implement anomaly detection, and deliver scalable operational insights for global

Qualifications

• Experience leading a small engineering team or performing a technical lead role.
• Strong experience with Linux, C/C++, Python and DevOps practices.
• Proficient in log management and data visualization using ELK, Splunk, Grafana.

Responsibilities

• Monitor metrics and alerting systems to ensure timely and high-quality software releases across diverse devices.
• Troubleshoot end-to-end issues in video devices and perform root-cause analysis.
• Diagnose issues using Linux networking concepts and packet capture analysis.
• Design and enhance DevOps tooling to optimize system performance and efficiency.
• Leverage AWS technologies (S3, Athena, QuickSight) to analyze data from field devices and drive insights.
• Develop anomaly detection techniques and data-driven solutions to proactively identify and resolve system issues.

Skills

C/C++

Python

Linux

Bash

Go

Technical Lead

Jira

Git & GitHub

SQL

Athena

Tools

Elastic Stack (ELK)

Splunk

Grafana

Job description

• Ensure timely and high-quality software releases across diverse devices by proactively monitoring metrics and alerting systems. Promptly respond to critical field issues, identify root causes, and implement effective mitigation strategies.
• Troubleshoot E2E issues in Video devices. Conduct source code reviews to identify root causes within the components and platform.
• Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis
• Design and enhance operational tools and architect DevOps solutions to optimize system performance and efficiency.
• Leverage AWS technologies (S3, Athena, QuickSight) to analyse data from millions of field devices, delivering insights to inform decision-making and drive operational efficiency.
• Develop and implement anomaly detection techniques and data-driven solutions to proactively identify and resolve system issues. Perform global metric comparisons across various device models.

What You’ll Bring:

• Experience and strong ability in C/C++, Python, and Linux experience. You’ll also have experience with log management and analysis tools such as Elastic Stack (ELK), Splunk, and Grafana for data visualisation and monitoring.
• Proven expertise in at least one scripting language, such as Bash, Python, or Go.
• Experience of holding a Technical Lead / Senior role or mentoring a small team of engineers. Ability to make good technical decisions and convince others about the merits and reasons for those decisions.
• Experienced in Defect Tracking Tools such as Jira
• SCM Tools - Git & GitHub
• SQL and/or Amazon Athena experience.

The expected salary range for this position is between $90K - $120K annually. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in role, base salary of internal peers, prior performance, business line, and geographic/office location.

Paid Leave, Health Insurance, Group life Insurance, Disability, 401(K)