Video Teller Specialist - Elevate Customer Experience

Centennial Bank; Jonesboro (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

Centennial Bank is looking for an Interactive Teller to provide exceptional customer service through accurate banking transactions. You will assist customers, handle deposits, withdrawals, and balance teller stations using Interactive Teller Machines (ITMs).

The ideal candidate has a high school diploma or equivalent, communication skills, and experience in banking transactions. This position requires a positive attitude and the ability to work in a busy environment.

Qualifications

• Must be able to perform each essential duty satisfactorily.
• Knowledge of office skills with emphasis during high school.
• Experience of 19 to 23 months or equivalent education.

Responsibilities

• Verify and process cash transactions including deposits and withdrawals.
• Assist customers with inquiries using Interactive Teller Machines.
• Cross-sell bank products and ensure customer satisfaction.

Skills

Customer service skills

Banking transaction knowledge

Mathematical skills

Communication skills

Critical thinking skills

Education

Equivalent to four years of high school or GED

Tools

10-Key

Spreadsheet software

Word Processing software

Job description

Centennial Bank is looking for an Interactive Teller to provide exceptional customer service through accurate banking transactions. You will assist customers, handle deposits, withdrawals, and balance teller stations using Interactive Teller Machines (ITMs).

The ideal candidate has a high school diploma or equivalent, communication skills, and experience in banking transactions. This position requires a positive attitude and the ability to work in a busy environment.