Part-Time ITM Specialist — Elevate Customer Banking

Southern Bank; Poplar Bluff (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

Southern Bank is seeking a friendly and detail-oriented Teller to provide quality service to customers through in-person and Interactive Teller Machine transactions. You will handle deposits, withdrawals, fund transfers, and basic account maintenance while resolving inquiries efficiently and maintaining confidentiality.

You will promote customer relationships, identify opportunities to assist customers with banking products, and ensure accuracy and compliance with bank policies in a fast-paced

Qualifications

• Ability to use/learn current technology and software applications related to position.
• Solid customer service and problem resolution skills.
• Requires good follow through.
• Excellent interpersonal, verbal and written skills.
• Strong organizational skills.

Responsibilities

• Receives and fields incoming customer service calls.
• Processes transactions including deposits, withdrawals, transfers, loan payments, and account inquiries.
• Promotes strong and lasting customer relationships in a professional manner.
• Identifies customer needs and opportunities to grow the bank.
• Resolves difficult customer situations while delivering friendly service.
• Completes and performs other duties as assigned.

Skills

Tech proficiency

Customer service

Problem solving

Communication

Organization

Education

High school diploma or equivalent

HS work-study program (optional)

Job description

Southern Bank is seeking a friendly and detail-oriented Teller to provide quality service to customers through in-person and Interactive Teller Machine transactions. You will handle deposits, withdrawals, fund transfers, and basic account maintenance while resolving inquiries efficiently and maintaining confidentiality.

You will promote customer relationships, identify opportunities to assist customers with banking products, and ensure accuracy and compliance with bank policies in a fast-paced