Senior Teller & Customer Solutions Specialist

Centennial-Bank; Naples (FL); On-site; USD 38,000 - 47,000; Full time

Job summary

Centennial-Bank seeks a Senior Teller to perform cash transactions speedily and accurately while maintaining service standards. The role supports growth by promoting bank products and ensuring a safe handling of assets.

Responsibilities include balancing teller station, assisting customers, and cross-selling services; flexibility for location shifts and compliance training is required.

Qualifications

• Proven ability to balance cash drawer and accuracy in transactions.
• Strong verbal and written communication with customers and colleagues.
• Ability to perform basic math and handle monetary instruments.

Responsibilities

• Receives, pays out cash, and handles deposits, withdrawals, and transfers.
• Sets up, closes, and balances teller station.
• Cross sells bank products and services to customers.
• Assists customers with inquiries in person or by telephone.
• Maintains neat and well stocked teller area.
• Follows bank policies and safety procedures.
• Balances vault, ATM, Night Drop, and other cash handling points.
• Completes required BSA/AML training and other compliance training.

Skills

Cash handling

Cross selling

Customer service

Attention to detail

Compliance training

Education

High school diploma or GED

Job description

Centennial-Bank seeks a Senior Teller to perform cash transactions speedily and accurately while maintaining service standards. The role supports growth by promoting bank products and ensuring a safe handling of assets.

Responsibilities include balancing teller station, assisting customers, and cross-selling services; flexibility for location shifts and compliance training is required.