Remote Teller & Virtual Banking Specialist

Peoples Bank; Wilmington (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Peoples Bank is hiring for an Interactive Teller Machine (ITM) Center position. You will deliver superior customer service, process teller transactions, and assist customers with maintenance requests from a virtual center, adapting to extended hours as needed.

Successful candidates will maintain confidentiality, uphold bank policies, and balance records while staying trained on the full range of banking products. A high school diploma or GED and reliable transportation are required.

Qualifications

• High school diploma or GED with 1–2 years related experience or equivalent.
• Ability to work accurately in a fast-paced environment.
• Strong verbal and written communication skills.
• Trustworthy and confidential behavior is essential.
• Positive, professional attitude and reliable transportation.

Responsibilities

• Provide excellent service via the Interactive Teller Machine Virtual Center.
• Process teller transactions and assist customers with maintenance requests.
• Apply security, risk management, and compliance standards.
• Balance records and resolve outages with guidance.
• Meet training and product knowledge requirements.

Skills

Communication skills

Attention to detail

Windows & Office proficiency

Professional demeanor

Punctual & reliable

Team player

Travel readiness

Education

High School Diploma or GED

Customer service experience

Tools

Windows OS

Microsoft Office (Notes, Word, Excel)

Job description

Peoples Bank is hiring for an Interactive Teller Machine (ITM) Center position. You will deliver superior customer service, process teller transactions, and assist customers with maintenance requests from a virtual center, adapting to extended hours as needed.

Successful candidates will maintain confidentiality, uphold bank policies, and balance records while staying trained on the full range of banking products. A high school diploma or GED and reliable transportation are required.