Video Telecommunications Specialist – Level II

Kaimetrix; Fort Belvoir (VA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) and Roth retirement plan with employer matching

Paid time off that increases with tenure

Annual education reimbursement for training

Job summary

Kaimetrix is hiring a Video Telecommunications Specialist – Level II in Fort Belvoir, Virginia. The successful candidate will support video teleconferencing and audio/visual systems in a secure environment. Key responsibilities include troubleshooting VTC systems, scheduling sessions, and providing user support.

The ideal candidate has at least 4 years of relevant experience and a Bachelor’s degree in Information Technology or a related field. For the role, certifications like CompTIA Security+ and CompTIA CySA+ are also required.

Qualifications

• Minimum of 4 years of experience in video telecommunications, technical support, or related roles.
• Ability to perform troubleshooting and video operations effectively.
• Experience in client consulting and training on AV/VTC systems.

Responsibilities

• Perform video capturing and transfer video content to media streaming servers.
• Troubleshoot VTC and conference room equipment and execute repairs.
• Schedule AV/VTC sessions and maintain call schedules.
• Provide user support and training on AV/VTC systems.

Skills

Video telecommunications

Technical support

Client consulting

Troubleshooting

Education

Bachelor’s degree in Information Technology, Computer Science, or related field

Tools

CompTIA Security+

CompTIA CySA+

Job description

Video Telecommunications Specialist – Level II

Kaimetrix is seeking a Video Telecommunications Specialist – Level II to support video teleconferencing (VTC) and audio/visual (AV) systems in a secure, mission‑critical environment. This role is responsible for performing video operations, supporting troubleshooting activities, and ensuring VTC systems operate at optimal performance while providing user support and training.

What you'll do

• Perform video capturing and transfer video content to media streaming servers
• Troubleshoot VTC and conference room equipment and execute repairs or initiate and track trouble tickets
• Schedule AV/VTC sessions, maintain call schedules, and coordinate conference reservations
• Provide client consulting and training on the use of audio/visual and VTC systems, including control interfaces and configurations
• Act as equipment custodian and perform inventory asset management and accountability functions
• Ensure VTC and conference room systems operate at optimal performance and capacity
• Assist in resolving technical issues to maintain continuity of services and support mission operations

Qualifications

• Minimum of 4 years of experience in video telecommunications, technical support, or related roles
• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience

Certifications

• CompTIA Security+
• CompTIA CySA+
• Active Tier 3 (T3) background investigation or ability to obtain and maintain

Benefits Summary: Kaimetrix offers a comprehensive benefits package that includes medical, dental, and vision insurance; company‑paid short‑term and long‑term disability coverage; company‑paid life and AD&D insurance with additional voluntary options; a 401(k) and Roth retirement plan with employer matching; paid time off that increases with tenure; 11 paid federal holidays; FSA and HSA options; commuter benefits; annual education reimbursement for approved training and certifications; employer‑paid identity protection; and optional supplemental coverages such as accident, cancer, critical illness, and hospital indemnity.

Kaimetrix, L.L.C. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.