Video Teleconference Engineer

Geospatial And Cloud Analytics Inc; Quantico (VA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive Compensation

Paid Time Off, including 10 federal holidays and 15 additional days

Medical, Prescription, Dental, and Vision Coverage

401k Savings and company match

Employee referral program

Job summary

A small disadvantaged veteran-owned company in Virginia is seeking a VTC/VoIP Engineer to support secure conference operations. The successful candidate will maintain AV/VTC systems, integrate AV equipment, and ensure DoD cybersecurity compliance. Requirements include 3+ years of AV/VTC support experience, strong Cisco expertise, and a Secret clearance. Competitive benefits package, including PTO and insurance, is offered.

Qualifications

• 3+ years of experience in AV/VTC systems support and integration.
• 2–5 years of IT experience with VTC/UC platforms in secure environments.
• Must have a Secret clearance and be eligible for Top Secret with SCI-level adjudication.
• DoD 8570 - IAT Level II (GSEC, Security+ CE, SSCP, or CCNA-Security) required.
• Secret clearance to start; TS/SCI preferred.

Responsibilities

• Maintain and troubleshoot AV/VTC systems in various environments.
• Install and integrate AV equipment for conference setups.
• Monitor and support VTC sessions using Cisco tools.
• Administer VTC and UC endpoints and ensure compliance.
• Deliver user training and provide system documentation.
• Perform firmware and software updates on codecs and AV equipment.
• Provide end-user training and support on AV/UC systems.
• Create documentation and diagrams for configurations.
• Collaborate with senior engineers on design and deployments.
• Respond to outages, including after-hours support.

Skills

AV/VTC system support

Cisco VTC infrastructure

Customer service skills

Problem-solving ability

Education

DoD 8570 - IAT Level II certifications (GSEC, Security+ CE, SSCP, or CCNA-Security)

Tools

Cisco TMS

Cisco CMS

Cisco CMM

Job description

Geospatial and Cloud Analytics (GCA) is looking for a VTC/VoIP Engineer to support the daily operations of secure conference and collaboration environments. This role requires hands‑on experience with AV system integration, VTC call support, and the administration of UC platforms in a dynamic and security‑conscious enterprise setting. The ideal candidate brings a blend of technical expertise, problem‑solving ability, and outstanding customer service.

Responsibilities

• Maintain, support, and troubleshoot AV/VTC systems in classified and unclassified conference environments
• Install and integrate AV equipment (monitors, projectors, microphones, speakers, control systems, cabling, etc.)
• Monitor, schedule, and support VTC sessions using Cisco TMS, CMS, CMM, and related UC platforms
• Administer and configure VTC and UC endpoints, infrastructure, and user access
• Ensure all AV and UC system's meet DoD cybersecurity and STIG compliance requirements
• Perform firmware and software updates on codecs and AV equipment
• Deliver training and support to end users on AV and UC systems
• Provide documentation and diagrams for system configuration, wiring, and troubleshooting
• Collaborate with senior engineers on system design, upgrades, and project deployments
• Respond to outages and system issues, including after‑hours support as needed

Requirements

• 3+ years of experience in AV/VTC system support, integration, and maintenance
• 2–5 years of IT experience with VTC/UC platforms in a secure enterprise environment
• Strong hands‑on experience with Cisco VTC infrastructure and scheduling tools
• DoD 8570 - IAT Level II (GSEC, Security+ CE, SSCP, or CCNA-Security)
• Secret clearance is required to start, must be eligible to obtain a Top Secret with SCI-level adjudication; TS/SCI preferred

Benefits

GCA is a Small Disadvantaged Veteran Owned company supporting several government contracts. GCA is pleased to offer a competitive benefits package to all full‑time employees. Below is a brief overview of our benefits package.

• Competitive Compensation
• Paid Time off includes 10 federal holidays and 15 additional days.
• Bereavement Leave
• Parental Leave
• PTO Cash out
• Company Paid STD and LTD
• Life and AD&D Insurance
• Medical, Prescription, Dental, and Vision Coverage
• 401k Savings and company match
• Employee referral program