Video Operations Technician III: Casino Systems

Scientific Games Corporation; Dover (DE); Presencial; USD 57.859.000 - 71.635.000; Jornada completa

Descripción de la vacante

Scientific Games Corporation seeks a Video Data Center Technician III to monitor production systems, coordinate casino floor changes, and test host and vendor software. You will provide first-line support and work with Data Center Operations, Network, and Field Service teams to keep configurations accurate and issues escalated as needed.

The role requires an associate degree or 2–4 years in related fields, strong troubleshooting, and the ability to document procedures clearly; pay starts at

Formación

• Associate degree or 2–4 years of related operations, gaming, data center, or technical support experience.
• Experience with Windows-based systems; Unix/Linux experience preferred.
• Ability to read and apply technical procedures, project docs, spreadsheets, and vendor instructions.

Responsabilidades

• Monitor video lottery production systems and respond to alerts and anomalies.
• Troubleshoot terminals, controllers, and local communications devices and restore service.
• Provide first-level video support and coordinate incident response with teams and vendors.
• Review install requests and ensure configurations are tested and approved before changes.
• Prepare, configure, and document host records, devices, software, and production data.

Conocimientos

Troubleshooting

Incident response

Technical documentation

Teamwork

Communication

Educación

Associate degree in CS/IT/Electronics or 2–4 years related experience

Herramientas

Windows

Unix/Linux

Networking basics

Descripción del empleo

Scientific Games Corporation seeks a Video Data Center Technician III to monitor production systems, coordinate casino floor changes, and test host and vendor software. You will provide first-line support and work with Data Center Operations, Network, and Field Service teams to keep configurations accurate and issues escalated as needed.

The role requires an associate degree or 2–4 years in related fields, strong troubleshooting, and the ability to document procedures clearly; pay starts at