Lead Data Center Technician: Real-Time Operations

Scientific Games; Sacramento (CA); In loco; USD 28.929 - 34.440; Tempo pieno

Vantaggi offerti da questo lavoro

401k matching

Dental insurance

Health insurance

Health savings account

Paid time off

Vision insurance

Descrizione del lavoro

Scientific Games is seeking a Lead Data Center Technician to oversee real‑time transaction‑based wagering systems, ensuring daily operations, monitoring, and troubleshooting. The role serves as a liaison between operations staff and management, providing direction and resolving complex issues.

The position requires a high school diploma or GED, intermediate experience with computer software and hardware (e.g., Microsoft Office), and availability to work Wednesday–Sunday 10am–8pm.

Competenze

• High school diploma or GED required.
• Experience with computer software/hardware technologies (e.g., Microsoft Office).
• Availability to work Wednesday–Sunday from 10am to 8pm.

Mansioni

• Operate all computer systems per schedules and quality guidelines.
• Provide direction and feedback to operations staff.
• Prioritize nightly processes to meet critical schedule deadlines.
• Clarify operating instructions for other department personnel.
• Run production system programs and perform batch processing and tape backups.
• Maintain accounting controls for tape production.
• Log and report problems to management.
• Support flexible work schedule and overtime as required.
• Fill in for absent staff to support operations.
• Work with field staff to troubleshoot and resolve issues.
• Maintain strong customer service skills and attention to detail.
• Operate UNIX, Linux, and Windows based systems.

Conoscenze

Analytical skills

Communication

Customer service

Formazione

High school diploma or GED

Strumenti

Microsoft Office

Descrizione del lavoro

Scientific Games is seeking a Lead Data Center Technician to oversee real‑time transaction‑based wagering systems, ensuring daily operations, monitoring, and troubleshooting. The role serves as a liaison between operations staff and management, providing direction and resolving complex issues.

The position requires a high school diploma or GED, intermediate experience with computer software and hardware (e.g., Microsoft Office), and availability to work Wednesday–Sunday 10am–8pm.