Video Conferencing Architect

AEP Service Corporation; Gahanna (OH); On-site; USD 116,000 - 151,000; Full time

Job summary

AEP Service Corporation in Ohio seeks an experienced Video Conferencing Architect to define enterprise standards, design room packages to meet business needs, and provide expert operations support for all corporate VC systems across 500+ rooms.

As part of the Collaboration Services team, you will own the design, delivery, operations, and life cycle of VC endpoints and related technologies, collaborating with third‑party installers, hardware vendors, and stakeholders up to the C‑suite.

Qualifications

• Bachelor's degree in CS, engineering, or related technical field.
• 10 years of relevant work experience in video conferencing or collaboration tech.
• Experience implementing and supporting enterprise VC environments at scale.

Responsibilities

• Define technology standards for enterprise VC solutions.
• Design video conference room packages to meet business requirements.
• Provide expert operations support for corporate VC systems.
• Own design, delivery, operations, and lifecycle of VC endpoints and related tech; collaborate with installers and vendors.

Skills

MS Teams

Zoom

Video conferencing standards

Cisco endpoints

Poly hardware

Neat

QSC

ThousandEyes

Networking basics

Communication skills

Education

Bachelor's degree in computer science or engineering

Tools

Teams Admin Portal

Poly Lens

Cisco Control Hub

ThousandEyes

Job description

Job Posting End Date09-29-2026Please note the job posting will close on the day before the posting end date.Job Summary•This role will be responsible for defining technology standards, designing Video Conferencing room packages to meet business requirements and providing expert operations support for all corporate Video Conferencing systems.•AEP operates in 11 states and currently has 500+ video conference rooms that are owned and managed by the Collaboration Services team.•As part of the Collaboration Services team, this role will be responsible for design, delivery, operations and life cycle of VC endpoints and related technologies. This role frequently works with our third-party installation teams and hardware vendors on the delivery of new rooms, technical decisions and root cause analysis.Job DescriptionWhat you’ll do:Strong knowledge of enterprise grade video conferencing solutions for MS Teams and Zoom.Experience developing standards for large organizations with varying room sizes, combine & divide capabilities, advance control systems and leading-edge technologies.Detailed, hands-on experience implementing and supporting Cisco, Poly, Neat, QSC and other network-based video conferencing solutions.Experience analyzing failures using Teams Administration Portal, Poly Lens, Cisco Control Hub and ThousandEyes.Experience with Cisco endpoints and ThousandEyes highly desired.Experience & understanding of networking concepts highly desired.In addition to technical knowledge, this role will interact with end users up to and including the C-Suite.Strong communication skills are required.Relevant industry or technology certifications such as QSC, MS Teams, etc.What we’re looking for:Education:Bachelor's degree in computer science, engineering, or related technical field is required.Experience:10 years of relevant work experience is required.An equivalent combination of education and experience may be considered.American Electric Power (On-Site)#LI-Onsite#AEPCareersAt AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!Compensation DataCompensation Grade:SP20-009Compensation Range:$116,255.00 - $151,132.50The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one.It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.