Video Conferencing Architect

American Electric Power Co.; Gahanna, Northern (OH, KY); Hybrid; USD 116,000 - 151,000; Full time

Job summary

American Electric Power Co. in Gahanna, OH is seeking a Video Conferencing Architect to define technology standards and design VC room packages for a large enterprise.

You will support operations, oversee lifecycle of VC endpoints, and coordinate with third-party installers and hardware vendors. The role requires hands-on experience with Cisco/Poly/Neat/QSC solutions, strong communication, and the ability to interact with C-Suite stakeholders across the Collaboration Services team.

Qualifications

• Bachelor's degree in computer science, engineering, or related technical field is required.
• 10 years of relevant work experience is required.
• Experience with enterprise video conferencing solutions (MS Teams, Zoom) and standards for large organizations.
• Experience implementing Cisco, Poly, Neat, QSC video endpoints and related technologies.
• Strong communication skills and ability to interact with senior leadership.

Responsibilities

• Define technology standards and design VC room packages to meet business requirements.
• Provide expert operations support for corporate VC systems.
• Design, deliver, and lifecycle management of VC endpoints and related technologies.
• Collaborate with third-party installation teams and hardware vendors.
• Analyze failures using Teams Admin Portal, Poly Lens, Cisco Control Hub, and ThousandEyes.

Skills

Video conferencing expertise

Networking concepts

Communication skills

Vendor coordination

Education

Bachelor's degree in computer science, engineering, or related technical field

Tools

Cisco Control Hub

Poly Lens

ThousandEyes

QSC

Job description

## Video Conferencing ArchitectApply: Gahanna, OH: Full time: Posted Today: End Date: September 29, 2026 (13 days left to apply): R19036**Job Posting End Date**09-29-2026Please note the job posting will close on the day before the posting end date.**Job Summary**•This role will be responsible for defining technology standards, designing Video Conferencing room packages to meet business requirements and providing expert operations support for all corporate Video Conferencing systems. •AEP operates in 11 states and currently has 500+ video conference rooms that are owned and managed by the Collaboration Services team. •As part of the Collaboration Services team, this role will be responsible for design, delivery, operations and life cycle of VC endpoints and related technologies. This role frequently works with our third-party installation teams and hardware vendors on the delivery of new rooms, technical decisions and root cause analysis.**Job Description****What you’ll do:*** Strong knowledge of enterprise grade video conferencing solutions for MS Teams and Zoom.* Experience developing standards for large organizations with varying room sizes, combine & divide capabilities, advance control systems and leading-edge technologies.* Detailed, hands-on experience implementing and supporting Cisco, Poly, Neat, QSC and other network-based video conferencing solutions.* Experience analyzing failures using Teams Administration Portal, Poly Lens, Cisco Control Hub and ThousandEyes.* Experience with Cisco endpoints and ThousandEyes highly desired.* Experience & understanding of networking concepts highly desired.* In addition to technical knowledge, this role will interact with end users up to and including the C-Suite.* Strong communication skills are required.* Relevant industry or technology certifications such as QSC, MS Teams, etc.**What we’re looking for:****Education:**Bachelor's degree in computer science, engineering, or related technical field is required.**Experience:*** 10 years of relevant work experience is required.* An equivalent combination of education and experience may be considered.American Electric Power (On-Site)#LI-Onsite#AEPCareersAt AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!**Compensation Data****Compensation Grade:**SP20-009**Compensation Range:**$116,255.00 - $151,132.50The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.