Victim Notification Programs Team Lead

Dynamis, Inc.; Washington; On-site; USD 120,000 - 160,000; Full time

Job summary

Dynamis, Inc. seeks a Team Lead to supervise VNS, VOSS, and CENP Victim Notification Analysts supporting the FBI Victim Services Division (VSD).

A Top Secret clearance is required, and duties include QA, reporting, SOP updates, and training to ensure timely, accurate support across programs. The role requires US citizenship, a four-year degree or equivalent experience, and strong MS Word/Excel/SharePoint skills, with program management and presentation experience.

Qualifications

• U.S. Citizenship required.
• Active Top Secret clearance.
• Bachelor’s degree or four years of relevant experience may substitute.
• Minimum two years in a professional environment.
• Experience with MS Word and MS Outlook.
• Experience with MS Excel (sorting, data entry, Text-to-Columns, Concatenate).
• Experience using MS SharePoint in a professional setting.
• Program/project management experience.
• Experience delivering formal presentations.

Responsibilities

• Oversee VNS, VOSS, and CENP analysts in a supervisory capacity.
• Oversee processing of victim contact information and case documentation.
• Validate and verify case files across multiple case management systems.
• Perform quality assurance and generate reports as needed.
• Update SOPs with program managers.
• Provide training for new analysts.
• Provide feedback and remedial training to ensure compliance.
• Review daily logs and coordinate corrective actions.
• Approve data transfers to ensure accuracy.
• Identify opportunities for process improvements.
• Oversee scheduling and regional coverage.
• Maintain high customer satisfaction and team cohesion.
• Communicate vacancy coverage plans to management.

Skills

Leadership/Team supervision

Quality assurance

Program management

Presentations

Analytical thinking

Education

Bachelor's degree

Tools

MS Word

MS Outlook

MS Excel

MS SharePoint

Job description

Dynamis, Inc. seeks a Team Lead to supervise VNS, VOSS, and CENP Victim Notification Analysts supporting the FBI Victim Services Division (VSD).

A Top Secret clearance is required, and duties include QA, reporting, SOP updates, and training to ensure timely, accurate support across programs. The role requires US citizenship, a four-year degree or equivalent experience, and strong MS Word/Excel/SharePoint skills, with program management and presentation experience.