Victim Notification Team Lead

Dynamis; Washington (District of Columbia); On-site; USD 80,000 - 100,000; Full time

Job summary

Dynamis is seeking a Victim Notification Team Lead at FBI Headquarters, Washington, DC. You will supervise VNS, VOSS, and CENP analysts, ensuring timely and accurate victim notification across programs, with extensive QA and SOP updates.

The role requires Top-Secret clearance, U.S. citizenship, and a Bachelor's degree (or four years of relevant experience). Strong leadership, communication, and project management skills are essential.

Qualifications

• U.S. Citizenship required.
• Active Top Secret security clearance required at proposal submission.
• Bachelor's degree (four years of relevant professional experience may substitute).
• Minimum of two years of professional work experience.
• Experience using MS Word, MS Outlook, MS Excel, and MS SharePoint.

Responsibilities

• Oversee VNS, VOSS, and CENP analysts in a supervisory capacity.
• Oversee the processing of victim contact information and case documentation.
• Validate and verify case files in multiple case management systems.
• Perform quality assurance and report generation when directed.
• Work with program managers to update SOPs.
• Provide robust training for new analysts.
• Provide timely feedback and remedial training to ensure compliance with standards.
• Review daily logs of data imports and facilitate corrective actions.

Skills

Communication

Team leadership

Project management

Public speaking

Independent work

Written documentation

Time management

Education

Bachelor's degree

Tools

MS Word

MS Outlook

MS Excel

MS SharePoint

Job description

Dynamis is an affirmatively action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. If you'd like to view a copy of Dynamis' affirmative action plan, please e-mail [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact [e-mail]. This e-mail address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages sent for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response.

Washington, DC

Position Title: Victim Notification Team Lead

The Team Lead is responsible for the supervisory oversight of VNS, VOSS, and CENP Victim Notification Analysts supporting the FBI Victim Services Division (VSD). The position requires a strong understanding of federal victim notification programs, personnel management, quality assurance, and program-level reporting, and must be able to work independently with minimal Government oversight while ensuring consistent, accurate, and timely support across all VSD notification programs. Top-Secret clearance is required.

Location: FBI Headquarters, Washington, DC

Responsibilities

• Oversee VNS, VOSS, and CENP analysts in a supervisory capacity
• Oversee the processing of victim contact information and case documentation
• Validate and verify case files in multiple case management systems
• Perform quality assurance and report generation when directed
• Work with CENP/VOSS/VNS program managers to update Standard Operating Procedures (SOPs)
• Provide robust and comprehensive training for new analysts
• Provide timely feedback, quality control reviews, and remedial training to correct deficiencies and ensure compliance with program standards
• Review daily logs of data imports and facilitate corrective actions as needed
• Approve data within systems as needed to ensure accuracy and appropriate data transfer
• Identify and recommend opportunities for strategic process enhancements
• Oversee day-to-day scheduling and ensure effective regional coverage plans
• Ensure the team operates cohesively and maintains a high level of customer satisfaction
• Hold regular team meetings to ensure staff compliance with customer policies and procedures
• Communicate vacancy coverage plans and backfilling updates to program management

Requirements

• U.S. Citizenship required
• Active Top Secret security clearance (required at time of proposal submission)
• Bachelor's degree from an accredited university (four years of relevant professional experience may substitute)
• Minimum of two years of experience in a professional work environment
• One year of experience using MS Word and MS Outlook
• One year of experience using MS Excel, including spreadsheet creation, data entry/auto-fill, sorting/filtering/freezing panes, worksheet management, Text-to-Columns, and the Concatenate function
• One year of experience using MS SharePoint in a professional work environment
• Program and project management experience
• Experience preparing and delivering formal presentations to a wide audience
• At least one year of experience managing personnel
• Experience producing written documentation, including procedures and instructions
• Experience managing, tracking, prioritizing, and scheduling multiple projects simultaneously and to short deadlines
• Demonstrated ability to work independently and exercise sound judgment with minimal oversight
• Strong communication skills, with the ability to convey program details, analysis, and recommendations to personnel and all levels of management

Preferred

• Experience and proficiency building and updating Microsoft SharePoint sites in a professional work environment
• Prior experience supporting federal law enforcement, victim services, or a comparable case-management environment

Salary range

$80,000 - 100,000 annually

The salary range for this position represents the anticipated hiring range. Actual compensation will be determined based on factors such as relevant experience, skills, education, certifications, and potential contract funding.