Vice President, Senior Claims Case Manager

001 Brown & Brown, Inc; United States; Remote; USD 162.000 - 198.000; Vollzeit

Benefits dieser Stelle

Health benefits

ESPP

401k

Student loan assistance

Tuition reimbursement

Mental health support

Paid time off

Zusammenfassung

Brown & Brown, Inc. seeks a Vice President, Senior Claims Case Manager to guide complex P&C claims, advocate for clients, and align strategies with risk management goals. You will lead claims processes, coordinate with brokers, carriers, and counsel, and drive optimal resolutions.

You will oversee coverage interpretation, negotiate settlements, and mentor teams while maintaining data integrity and client relationships across the organization.

Qualifikationen

• Bachelor’s degree or equivalent.
• 5–8+ years in brokerage, carrier, or claims adjustment roles.
• In-depth understanding of P&C coverage, risk management, and claims procedures.
• Strong verbal/written communication, negotiation, analytical, and organizational skills.
• Ability to manage multiple claims and meet deadlines.

Aufgaben

• Client Advocacy & Support – Serve as the primary point of contact for clients during claims, answering questions, providing updates, and advocating for client interests, including challenging coverage positions when appropriate.
• Claims Management – Oversee medium to large or complex P&C claims from initial reporting through settlement; manage claims status, coordinate with brokers, carriers, adjusters, legal counsel, and internal teams.
• Policy Interpretation & Coverage Analysis – Review policy language, interpret coverage, and identify opportunities to maximize recovery or reduce claim costs.
• Negotiation & Resolution – Negotiate with adjusters and carriers on reserve reductions, settlements, and coverage disputes; develop and implement strategic claim resolution plans.
• Documentation & Reporting – Maintain accurate, organized claim files; prepare claim reviews, summaries, and analyses; update agency management systems and ensure data integrity.
• Collaboration – Partner with risk advisors, internal brokers/managers, sales team to align claim strategies with business objectives and risk management priorities.
• Training & Process Improvement – Develop training materials, contribute to claims process improvements, and stay current on industry changes.

Kenntnisse

Client advocacy

Claims management

Policy interpretation

Negotiation

Documentation

Collaboration

Training

Ausbildung

Bachelor's degree or equivalent

Jobbeschreibung

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Vice President, Senior Claims Case Manager to join our growing team! The Vice President, Senior Claims Case Manager is an insurance professional who acts as a strategic advisor and client advocate through the entire property and casualty claims process, ensuring fair coverage interpretation, efficient resolution, and strong client relationships.

How You Will Contribute

• Client Advocacy & Support – Serve as the primary point of contact for clients during claims, answering questions, providing updates, and advocating for client interests, including challenging coverage positions when appropriate.
• Claims Management – Oversee medium to large or complex P&C claims from initial reporting through settlement; manage claims status, coordinate with brokers, carriers, adjusters, legal counsel, and internal teams.
• Policy Interpretation & Coverage Analysis – Review policy language, interpret coverage, and identify opportunities to maximize recovery or reduce claim costs.
• Negotiation & Resolution – Negotiate with adjusters and carriers on reserve reductions, settlements, and coverage disputes; develop and implement strategic claim resolution plans.
• Documentation & Reporting – Maintain accurate, organized claim files; prepare claim reviews, summaries, and analyses; update agency management systems and ensure data integrity.
• Collaboration – Partner with risk advisors, internal brokers/managers, sales team to align claim strategies with business objectives and risk management priorities.
• Training & Process Improvement – Develop training materials, contribute to claims process improvements, and stay current on industry changes.

Licenses & Certifications

• Valid Property & Casualty (P&C) broker/agent license or ability to obtain;
• CPCU, AIC, or ARM preferred.

Skills & Experience to be Successful

• Bachelor’s degree or equivalent.
• 5–8+ years in brokerage, carrier, or claims adjustment roles.
• In-depth understanding of P&C coverage, risk management, and claims procedures.
• Strong verbal/written communication, negotiation, analytical, and organizational skills.
• Ability to manage multiple claims and meet deadlines.

Pay Range $180,000 - $180,000 Annual The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself". We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. Everything we do is about the greater "WE"—never "me". While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.