Client Coordinator

001 Brown & Brown, Inc; Florida; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Benefits: Medical/Rx, Dental, V

Vision

Life Insurance

401k

Student Loan Assistance

Tuition Reimbursement

Paid Time Off

Holidays

Job summary

Brown & Brown, Inc. in Maitland, FL is seeking a Client Coordinator to support the team with servicing new and existing accounts.

You will issue insurance certificates, run MVRs, monitor cancellations, file claims, and assist with renewals and endorsements, contributing to customer service excellence.

Qualifications

• Requires high school diploma or equivalent.
• Strong verbal and written communication skills.
• Organizational and prioritizing skills.
• Professional demeanor with positive attitude.
• Proficient with technology, computers, Microsoft Suite.
• Insurance experience 1-3 years preferred.
• Working knowledge of AMS360 and ImageRight preferred.

Responsibilities

• Issue certificates of insurance and evidence of property insurance as directed by CAM.
• Run Motor Vehicle Reports as directed by CAM.
• Monitor cancellations and update CAM on status.
• File claims with carriers.
• Process risk starts and monthly reports for builders.
• Process endorsements, including change requests, suspense, invoicing, and mailing.
• Assist in renewal processes by ordering loss runs and preparing Loss Summary for marketing submissions.
• Assist in renewal information gathering and bond renewals including invoicing and mailing.

Skills

Verbal and written communication

Organizational skills

Professional demeanor

Multi-tasking / project management

Customer service orientation

Team player

Education

High school diploma

Tools

AMS360

ImageRight

Microsoft Office

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Client Coordinator to join our growing team in Maitland, FL! The Client Coordinator role supports the team with servicing new and existing accounts.

How You Will Contribute:

• Issue certificates of insurance and evidence of property insurance as required under direction of Client Account Manager (CAM).
• Run Motor Vehicle Reports as required under direction of CAM.
• Monitor cancellations and keep CAM appraised of status.
• File claims with carriers.
• Process builders’ risk new starts and monthly reports.
• Process endorsements, to include but not limited to; change requests, suspense, invoicing, and mailing.
• Send out and keep track of FCCAPP applications for Renewals if needed.
• Process audits including invoicing and mailing to the insured at direction of CAM.
• Assist in but not limited to; renewal process by ordering loss runs and monitoring receipt, preparing Loss Summary for marketing submissions; provide Loss Updates to CAM and to Agent as requested.
• Assist in but not limited to; renewal process by gathering information and updating applications, processing bond renewals including invoicing and mailing if required.

Licenses & Certifications:

4-40 Customer Service Representative License or 2-20 Property and Casualty License within 60 days.

Skills & Experience to be Successful:

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Organizational and prioritizing skills
• Professional demeanor, positive attitude
• Proficient with the use of technology, computers, Microsoft Suite, and related software
• Strong ability to multi-task/manage multiple projects and communities 1-3 years insurance experience (preferred)
• Working knowledge of AMS360 and ImageRight (preferred)

Teammate Benefits & Total Well-Being

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.”While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.