Vice President Information Technology

The Talent Source Inc; United States; Hybrid; USD 200,000 - 320,000; Full time

Benefits offered by this job

Base compensation package

Job summary

The Talent Source is seeking a Vice President of Technology to lead a PE-backed, route-based services business through its next growth phase. The candidate will build the technology organization, operating model and capabilities from the ground up, partnering with the executive team to shape digital and AI-enabled outcomes.

Ideal candidates bring deep tech leadership in distributed field services, with experience modernizing CRM, data analytics and enterprise applications, and a commercial

Qualifications

• Proven tech leadership in a distributed services setting.
• Experience enabling field operations with technology.
• PE-backed carve-out or acquisitive experience desirable.

Responsibilities

• Build standalone tech organization and operating model.
• Digitally enable field operations: scheduling, dispatch, route optimization.
• Leverage field tech to improve customer experience and visibility.
• Advance CRM and enterprise app capabilities.
• Create data/analytics foundation for decisions.
• Identify practical AI applications to drive productivity.

Skills

Distributed services

Digital transformation

Data analytics

AI fluency

Executive leadership

Collaborative with Board

Tools

CRM systems

ERP/Enterprise apps

Job description

Vice President of Technology | PE-Backed Route-Based Services Platform

The Talent Source is thrilled to lead the search for a Vice President of Technology for a newly independent, private equity-backed route-based services business entering its next phase of growth.

This is a unique opportunity for a technology leader who wants to build, not simply inherit.

Following a corporate carve-out, the VP of Technology will have the opportunity to establish the technology organization and operating model, build the appropriate internal capabilities, and strategically leverage partners to create a secure, scalable technology foundation.

Just as importantly, this leader will partner with the executive team to define how technology, digital, data and AI can transform the operating model and customer experience of a geographically distributed, route-based services organization.

The Opportunity

The VP of Technology will own a broad transformation agenda, including:

• Building the standalone technology organization, operating model and roadmap
• Digitally enabling field operations, including scheduling, dispatch, route optimization and technician productivity
• Leveraging field technology and digital tools to transform the customer experience, providing customers with greater visibility into the work performed, service outcomes and value delivered
• Advancing CRM, field service and enterprise application capabilities
• Building a trusted data and analytics foundation to improve operational and commercial decision-making
• Identifying practical applications of AI that can drive productivity, customer experience, pricing, sales and operating performance
• Creating a scalable technology platform capable of supporting continued organic growth and future acquisitions

The Leader we are Looking For

We are particularly interested in technology leaders who have successfully digitally enabled a route-based, field services or highly distributed services organization.

Relevant backgrounds may include home and trade services, HVAC, plumbing, electrical, pest control, landscaping, environmental services, facilities services, commercial maintenance, waste/recycling, equipment services or other recurring field-service models.

The successful candidate will bring a combination of:

• Proven technology and digital transformation leadership within a distributed services environment
• Experience improving field operations and customer experience through technology
• A track record of building or materially transforming a technology organization
• Strong data, analytics and emerging AI fluency
• Commercial orientation, with the ability to connect technology investment to productivity, growth, margin and enterprise value
• The ability to move comfortably between the executive team and Board and the operational realities of employees working in the field
• Experience in a PE-backed, carve-out or acquisitive environment is highly desirable

Location & Compensation

The role offers some geographic flexibility. Southeast U.S. locations are preferred to facilitate regular collaboration with the leadership team, with consideration also given to candidates based in major markets with strong travel connectivity, including Dallas, North Carolina and Philadelphia.

This opportunity offers an attractive compensation package including base, bonus and LTI participation. This is an opportunity to create the technology capability, shape the digital agenda and directly influence the value-creation journey of a growing services platform.