Vibrant Restaurant & Operations Leader | Guest Experience

daveandbusters; Tyler (TX); On-site; USD 52,000 - 61,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus

Health, Dental, Vision, Disability

Employee Assistance Program

Buster’s Legacy Fund

401K matching

Free food

Free gameplay

Growth opportunities across two brands

FUN work environment

Long & Short-term Disability

Job summary

Dave & Buster’s Inc./Main Event Entertainment in Tyler, TX is seeking a Restaurant & Operations Manager to provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and guest experience.

Daily duties include developing hourly team members, coaching, recruiting, training, and ensuring high-quality, timely results while living our core values in collaboration with the management team.

Qualifications

• 2+ years of Restaurant/Hospitality Experience
• Proficient in managing cost of goods sold and labor
• Ability to lead a team to create a memorable guest experience
• Strong leadership capabilities
• Ability to work weekends, nights, and holidays
• Comfortable in a fast-paced, noisy environment

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
• Interacting with guest service-focused team members in recruiting, hiring, coaching, training, and development
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

Skills

Team leadership

Guest experience focus

Communication skills

Long hours

Fast-paced environment

Job description

Dave & Buster’s Inc./Main Event Entertainment in Tyler, TX is seeking a Restaurant & Operations Manager to provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and guest experience.

Daily duties include developing hourly team members, coaching, recruiting, training, and ensuring high-quality, timely results while living our core values in collaboration with the management team.