Restaurant & Operations Leader — Guest Experience & Growth

daveandbusters; Wayne (NJ); On-site; USD 66,000 - 78,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, dental, vision, disability

Employee Assistance Program

Buster’s Legacy Fund

401K matching plan

Free food

Free gameplay

Growth opportunities

Two brands under one roof

FUN work environment

Job summary

Dave & Buster’s Inc. / Main Event Entertainment seeks an Restaurant & Operations Manager to provide strategic leadership, oversee guest experiences, and drive operating standards.

You will lead hourly teams, recruit and train staff, and collaborate with management to deliver high‑quality, timely results in a lively entertainment-centered environment. The role emphasizes ownership of guest satisfaction, staff development, and living our core values while navigating a busy Wayne, NJ setting.

Qualifications

• 21+ years of age
• 2+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Ability to lead a team to create a memorable guest experience
• True leadership capabilities
• The ability to work weekends, nights, and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

Job description

Dave & Buster’s Inc. / Main Event Entertainment seeks an Restaurant & Operations Manager to provide strategic leadership, oversee guest experiences, and drive operating standards.

You will lead hourly teams, recruit and train staff, and collaborate with management to deliver high‑quality, timely results in a lively entertainment-centered environment. The role emphasizes ownership of guest satisfaction, staff development, and living our core values while navigating a busy Wayne, NJ setting.