Veterinary Specialty Referral Coordinator (ESOP & CE)

Timberline Veterinary Emergency and Specialty; Seattle (WA); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Competitive medical benefits

Quarterly profit sharing

Stock appreciation rights

Employee Stock Ownership Plan (ESOP)

Unlimited continuing education

Travel and lodging allowances

Job summary

Timberline Veterinary Emergency and Specialty is seeking a Specialty Referral Coordinator to support our growing specialty services and provide an exceptional experience for clients and referring veterinarians.

You will manage referral coordination, scheduling, communication, and case documentation while serving as a liaison between clients, referring DVMs, specialty teams, and hospital leadership. This fast-paced, collaborative environment offers opportunities for growth and ESOP participation.

Qualifications

• Experience in a veterinary front desk role (specialty preferred) or veterinary assistant experience.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Positive, collaborative attitude with a growth mindset.
• Comfort working in a busy, on-site environment.

Responsibilities

• Coordinate specialty consults, referrals, and scheduling.
• Communicate with clients and referring veterinarians by phone and email.
• Greet clients and check patients into Instinct.
• Request, receive, and upload referral records and documentation.
• Review estimates, schedule procedures and rechecks.
• Confirm appointments, paperwork, and patient information.
• Support invoicing, payments, and discharges.
• Collaborate with specialty teams, client care, and leadership.

Skills

Excellent communication

Interpersonal skills

Attention to detail

Organizational skills

Growth mindset

Team collaboration

Job description

Timberline Veterinary Emergency and Specialty is seeking a Specialty Referral Coordinator to support our growing specialty services and provide an exceptional experience for clients and referring veterinarians.

You will manage referral coordination, scheduling, communication, and case documentation while serving as a liaison between clients, referring DVMs, specialty teams, and hospital leadership. This fast-paced, collaborative environment offers opportunities for growth and ESOP participation.