Veterinary Shift Lead — Team Leader & Client Care

Bfcareers; El Cajon (CA); On-site; USD 58,311,000 - 74,501,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement

Paid Time Off

Wellbeing Resources

Job summary

Banfield Pet Hospital is seeking a Shift Lead to support hospital leadership, supervise teams, and maintain high-quality patient care and client service. You will work with the Practice Manager or COS to guide staff toward productivity and brand standards.

You will help schedule staff, educate clients on preventive care, and ensure adherence to policies while upholding Banfield’s culture. This role offers comprehensive benefits and growth opportunities within a pet-care environment.

Qualifications

• Minimum of two years of veterinary hospital experience.
• Must be 18 years of age or older.
• Willing to work weekend and evening shifts.
• Adhere to Banfield dress and grooming guidelines.

Responsibilities

• Supervise the team day-to-day when needed and ensure productivity.
• Provide quality medical care and exceptional client service.
• Schedule associates to meet client needs and plan time off.
• Ensure compliance with practice policies and procedures.

Skills

Client communication

Team supervision

Exceptional client service

Job description

Banfield Pet Hospital is seeking a Shift Lead to support hospital leadership, supervise teams, and maintain high-quality patient care and client service. You will work with the Practice Manager or COS to guide staff toward productivity and brand standards.

You will help schedule staff, educate clients on preventive care, and ensure adherence to policies while upholding Banfield’s culture. This role offers comprehensive benefits and growth opportunities within a pet-care environment.