Veterinary Shift Lead: Lead Team & Client Care

Bfcareers; Pine Hills (FL); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Job summary

Banfield Pet Hospital is seeking a Shift Lead to support the Practice Manager and COS in guiding the team to maximize productivity and care quality. You will supervise the team, reinforce Banfield protocols, and ensure excellent client service while educating clients on wellness plans and hospital services.

The role emphasizes creating an engaging environment for associates, maintaining high standards of care, and effective communication with clients and staff.

Qualifications

• Minimum of two years of veterinary hospital experience.
• Lead and supervise team members to ensure quality care and service.
• Provide professional client education about preventive care and hospital services.
• Must be available to work weekends and evening shifts.
• Must be 18 years of age or older.

Responsibilities

• Lead day-to-day supervision of the team when needed.
• Ensure quality medical care and exceptional client service.
• Assist Practice Manager in scheduling and coordinating staff.
• Promote Banfield protocols and brand to staff and clients.

Skills

Veterinary hospital experience

Team leadership

Client education

Client communication

Job description

Banfield Pet Hospital is seeking a Shift Lead to support the Practice Manager and COS in guiding the team to maximize productivity and care quality. You will supervise the team, reinforce Banfield protocols, and ensure excellent client service while educating clients on wellness plans and hospital services.

The role emphasizes creating an engaging environment for associates, maintaining high standards of care, and effective communication with clients and staff.