Veterinary Shift Lead: Team Coach and Client Service

MARS Veterinary; Oklahoma City (OK); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Dental

Job summary

Banfield Pet Hospital is seeking a Shift Lead to perform the duties of a Client Services Coordinator or Vet Assistant when needed, guiding the team to maximize productivity and profitability while maintaining exceptional client service and pet care.

The role works with the Practice Manager or Chief of Staff to ensure effective communication with clients and staff, while enforcing Banfield protocols and promoting our culture and brand. Weekend and evening availability is required.

Qualifications

• Minimum of two years of veterinary hospital experience.
• Must be available to work weekend and evening shifts.
• Must be 18 years of age or older.
• Drug-free, smoke-free, equal opportunity employer.

Responsibilities

• Lead by example in delivering professional, efficient client service and education about preventive care.
• Assist and support hospital leadership to develop an efficient, productive team delivering high-quality veterinary care.
• Schedule associates to meet client needs and ensure adherence to practice policies and procedures.

Skills

Veterinary hospital experience

Weekend/Evening availability

Job description

Banfield Pet Hospital is seeking a Shift Lead to perform the duties of a Client Services Coordinator or Vet Assistant when needed, guiding the team to maximize productivity and profitability while maintaining exceptional client service and pet care.

The role works with the Practice Manager or Chief of Staff to ensure effective communication with clients and staff, while enforcing Banfield protocols and promoting our culture and brand. Weekend and evening availability is required.