Veterinary Shift Lead & Client Care Coach

MARS Veterinary; Youngsville (NC); Sur place; USD 24 000 - 31 000; Plein temps

Avantages offerts par ce poste

Comprehensive Medical, Dental, and Vis

401(k) and Roth retirement plans

Paid Time Off and Holidays

Mental Health and Wellbeing Resources

Company-paid Life Insurance & Short/"}

Disability

Résumé du poste

Banfield Pet Hospitals in the United States is seeking a Shift Lead to balance leadership duties with paraprofessional veterinary support. You will guide the team, promote hospital services, assist with procedures, and ensure efficient client flow while maintaining high standards of care.

The role emphasizes supervisory responsibilities, training, and collaboration with the Practice Manager to optimize patient care and client satisfaction. Weekend and evening availability may be required.

Qualifications

• Associate’s degree or veterinary technician certification/licensure preferred, or the equivalent combination of education, training and experience.
• Two years' experience in healthcare, veterinary profession, or service-type industry; supervisory experience preferred.
• Medical terminology training preferred.

Responsabilités

• Live and exemplify the Five Principles of Mars within self and team.
• Recruit new clients by promoting hospital services and manage client/pet flow to maximize productivity.
• Assist with surgeries as applicable and provide veterinary support as allowed by state practice acts.
• Educate clients about Optimum Wellness Plans, preventive care, and hospital services.
• Assist clients with documentation, invoicing, prescriptions, and scheduling.

Connaissances

Leadership

Priority setting

Approachability

Directing others

Conflict management

Customer focus

Communication skills

Team collaboration

Formation

Associate degree or veterinary technician certification/licensure

Description du poste

Banfield Pet Hospitals in the United States is seeking a Shift Lead to balance leadership duties with paraprofessional veterinary support. You will guide the team, promote hospital services, assist with procedures, and ensure efficient client flow while maintaining high standards of care.

The role emphasizes supervisory responsibilities, training, and collaboration with the Practice Manager to optimize patient care and client satisfaction. Weekend and evening availability may be required.