Veterinary Shift Lead: Lead Teams, Deliver Care & Service

MARS Veterinary; Osseo (MN); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Dental insurance

Vision insurance

Job summary

Banfield Pet Hospital is seeking a Shift Lead to act as a Client Services Coordinator or Vet Assistant when needed, guiding the team to maximize productivity and profitability. You will work with the Practice Manager or Chief of Staff to ensure effective communication with clients and colleagues.

The role emphasizes leadership, adherence to Banfield protocols, and a strong focus on preventive care and client education. Benefits include a comprehensive package and opportunities for growth.

Qualifications

• Minimum of two years of veterinary hospital experience.

Responsibilities

• Assist and support hospital leadership in developing an efficient, productive team delivering high-quality care and service to pets and clients.
• Supervise the team when needed and ensure quality medical care, exceptional client service, associate engagement and maximum productivity.
• Provide professional, efficient and exceptional client service, including client education about preventive care and hospital services; resolve client issues.

Job description

Banfield Pet Hospital is seeking a Shift Lead to act as a Client Services Coordinator or Vet Assistant when needed, guiding the team to maximize productivity and profitability. You will work with the Practice Manager or Chief of Staff to ensure effective communication with clients and colleagues.

The role emphasizes leadership, adherence to Banfield protocols, and a strong focus on preventive care and client education. Benefits include a comprehensive package and opportunities for growth.