Veterinary Shift Lead: Lead the Team & Care Excellence

Banfield Pet Hospital; Florida; On-site; USD 42,000 - 56,000; Full time

Job summary

Banfield Pet Hospital in Florida is seeking a Shift Lead who can perform CSC and veterinary assistant duties while providing leadership across shifts. You will coordinate paraprofessional staff and support hospital leadership to maximize productivity and client care.

In this role you will work with the Practice Manager and COS to ensure effective communication with clients, associates, field leadership, and central team support, helping to maintain high standards and smooth daily operations.

Responsibilities

• Lead the paraprofessional staff and manage daily hospital operations.
• Promote hospital services and educate clients about wellness plans.
• Ensure accurate documentation, scheduling, and client invoicing.

Skills

Leadership

Customer service

Communication

Veterinary experience

Job description

Banfield Pet Hospital in Florida is seeking a Shift Lead who can perform CSC and veterinary assistant duties while providing leadership across shifts. You will coordinate paraprofessional staff and support hospital leadership to maximize productivity and client care.

In this role you will work with the Practice Manager and COS to ensure effective communication with clients, associates, field leadership, and central team support, helping to maintain high standards and smooth daily operations.