Veterinary Hospital Shift Lead - Lead Care & Team Growth

A Caring Doctor (Minnesota), P.A.; Saint Paul (MN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vis

401(k) and Roth match

Student Debt Relief Program

Paid Time Off and Holidays

Mental Health and Wellbeing Resources

Company-Paid Disability & Life

Job summary

Banfield Pet Hospital is seeking a Veterinary Hospital Shift Lead to supervise daily operations, guide staff, and ensure high-quality care for pets and clients. The role includes acting as Client Services Coordinator and Veterinary Assistant when needed, while upholding Banfield protocols and five principles.

Responsibilities include optimizing productivity, educating clients on wellness plans, and coordinating staffing and training to support hospital priorities and a positive team culture.

Qualifications

• Must have at least two years of veterinary hospital experience.
• High School Diploma or equivalent preferred.
• Able to stand, walk, and lift up to 50 pounds.
• Excellent communication with clients and team members.

Responsibilities

• Lead veterinary hospital team to maximize productivity.
• Provide exceptional client and pet experiences.
• Support scheduling and CE planning for staff.
• Perform client education on wellness and services when needed.

Skills

Excellent communication

Team leadership

Customer service

Comfort around pets

Education

High School Diploma or equivalent

Tools

Computer literacy

Job description

Banfield Pet Hospital is seeking a Veterinary Hospital Shift Lead to supervise daily operations, guide staff, and ensure high-quality care for pets and clients. The role includes acting as Client Services Coordinator and Veterinary Assistant when needed, while upholding Banfield protocols and five principles.

Responsibilities include optimizing productivity, educating clients on wellness plans, and coordinating staffing and training to support hospital priorities and a positive team culture.