Veterinary Hospital Shift Lead — Lead Care & Team Excellence

Medical Management International, Inc.; Stoneham (MA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Job summary

Banfield Pet Hospital is seeking a Veterinary Hospital Shift Lead to guide the team, ensure high-quality care, and deliver exceptional client service. The Shift Lead will assist in scheduling, education about Optimum Wellness Plans, and maintaining Banfield standards.

The role includes performing Client Services Coordinator and Veterinary Assistant duties as needed, ensuring effective communication with clients and staff, and supporting hospital leadership to maximize productivity.

Qualifications

• High School Diploma preferred.
• Minimum two years of veterinary hospital experience.

Responsibilities

• Supervise team to maximize productivity and profitability.
• Assist Practice Manager and COS in leadership duties.
• Perform Client Services Coordinator and Veterinary Assistant duties when needed.
• Ensure compliance with practice policies and procedures.

Skills

Computer use

Comfort around pets

Team supervision

Client service

English proficient

Education

High School Diploma

2 years veterinary hospital experience

Job description

Banfield Pet Hospital is seeking a Veterinary Hospital Shift Lead to guide the team, ensure high-quality care, and deliver exceptional client service. The Shift Lead will assist in scheduling, education about Optimum Wellness Plans, and maintaining Banfield standards.

The role includes performing Client Services Coordinator and Veterinary Assistant duties as needed, ensuring effective communication with clients and staff, and supporting hospital leadership to maximize productivity.