Veterinary Shift Lead: Elevate Patient Care & Team Performance

Bfcareers; Plantation (FL); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Health insurance

401(k) and Roth match

Paid time off

Continuing education allowance

Job summary

Banfield Pet Hospital is seeking a Shift Lead to guide a team of paraprofessionals in a fast-paced veterinary setting in Florida. The role focuses on delivering exceptional client service, coordinating hospital flow, and supporting the Practice Manager with daily operations.

You will mentor staff, ensure compliance with safety and medical protocols, and help maximize patient care while maintaining a positive, collaborative work environment.

Qualifications

• Leadership experience in a veterinary setting preferred.
• Strong client-service orientation and communication skills.
• Ability to mentor and train paraprofessional staff.

Responsibilities

• Lead and support the hospital team to maintain efficient patient flow and high-quality care.
• Assist Practice Manager with scheduling, staffing, and supervision of paraprofessional staff.
• Ensure adherence to hospital protocols, hygiene standards, and medical records accuracy.
• Prepare and coordinate cases for the day, including transfers and triage as needed.

Skills

Leadership

Client service

Communication

Team coordination

Job description

Banfield Pet Hospital is seeking a Shift Lead to guide a team of paraprofessionals in a fast-paced veterinary setting in Florida. The role focuses on delivering exceptional client service, coordinating hospital flow, and supporting the Practice Manager with daily operations.

You will mentor staff, ensure compliance with safety and medical protocols, and help maximize patient care while maintaining a positive, collaborative work environment.