Veterinary Shift Lead: Lead Care Team & Client Experience

Bfcareers; Decatur (GA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Time Off

Job summary

Banfield is seeking a Shift Lead to balance leadership duties with paraprofessional responsibilities in a fast-paced hospital setting. You will guide the team to deliver high-quality pet care, recruit clients for wellness plans, and educate families about preventive care.

The role supports the Practice Manager and integrates with veterinary staff to ensure efficient daily operations. The position emphasizes conducting operations safely, maintaining clean treatment areas, and coordinating with

Qualifications

• Leadership duties (approx. 20%) and paraprofessional responsibilities (approx. 80%).
• Promote hospital services and recruit new clients.
• Educate clients about Optimum Wellness Plans and preventive care.

Responsibilities

• Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure quality pet care.
• Manage client flow to maximize productivity and client satisfaction.
• Assist with surgery as applicable and perform tasks within state practice acts.
• Prepare team for daily cases and coordinate transfers to ensure continuity of care.

Skills

Leadership

Priority Setting

Approachability

Directing Others

Job description

Banfield is seeking a Shift Lead to balance leadership duties with paraprofessional responsibilities in a fast-paced hospital setting. You will guide the team to deliver high-quality pet care, recruit clients for wellness plans, and educate families about preventive care.

The role supports the Practice Manager and integrates with veterinary staff to ensure efficient daily operations. The position emphasizes conducting operations safely, maintaining clean treatment areas, and coordinating with