Veterinary Route Care Specialist - Clinic Liaison

Gateway Services Inc.; Texas; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition assistance

Paid holidays and PTO

Career development

Job summary

Gateway Services Inc. is seeking a Veterinary Route Service Specialist to serve veterinary clinics and pet parents with care, accuracy, and compassion on a designated route.

You will handle pickups, deliveries, and on-site interactions, maintaining professionalism and meticulous attention to detail while supporting the aftercare process. The role emphasizes independence, reliability, and emotional resilience in a fast-paced, non-desk environment.

Qualifications

• High school diploma or GED required.
• Prior customer service or route-based experience preferred.
• Valid driver’s license with a clean driving record.
• Comfortable using mobile technology and CRM systems.

Responsibilities

• Review daily routes and load equipment.
• Visit clinics and maintain professional relationships.
• Retrieve deceased pets respectfully per protocol.
• Scan pets at pickup and delivery to confirm IDs and instructions.
• Document requests and ensure follow-through.

Skills

Customer service

Communication

Route management

Independence

Education

High school diploma or GED

Job description

Gateway Services Inc. is seeking a Veterinary Route Service Specialist to serve veterinary clinics and pet parents with care, accuracy, and compassion on a designated route.

You will handle pickups, deliveries, and on-site interactions, maintaining professionalism and meticulous attention to detail while supporting the aftercare process. The role emphasizes independence, reliability, and emotional resilience in a fast-paced, non-desk environment.