Veterinary Rehabilitation Scheduler & Assistant

MedVet; Worthington (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Strong career growth

Comprehensive health benefits

Vision and dental

HSA/FSA

401k with employer match

PTO

Shift differentials

Uniform allowance

Pet discounts and insurance

Disability and life insurance

Education assistance

Job summary

MedVet is seeking a Rehabilitation Scheduling Coordinator and Veterinary Assistant to join our clinical team in Ohio. You will manage client calls, referrals, and appointment logistics, while assisting therapists and caring for animals during sessions.

The role requires strong communication, teamwork, and the ability to handle a fast-paced environment. We offer comprehensive benefits and opportunities for professional growth within a collaborative culture.

Qualifications

• Ability to work as part of a team and autonomously.
• Flexible about working additional hours when necessary.
• Excellent verbal and written communication skills.
• Client service and phone etiquette.
• Attention to detail.
• Proficient computer skills.
• Ability to work in a fast-paced environment.
• Critical thinking skills.
• Self-motivated.

Responsibilities

• Answer and respond to all phone calls from clients, Referral Partners and Pharmacies, log conversations, and check voicemails.
• Call for referral information on new/recheck patient appointments.
• Check appointment emails and text messages throughout the day.
• Call clients to remind them of appointments and drop-offs for the next day.
• Sit with acupuncture patients during their appointment.
• Assist therapists with appointments by helping handle dogs.
• Monitor supplies for the department and help keep it clean daily.

Skills

Teamwork

Autonomy

Flexibility

Communication

Attention to detail

Computer skills

Fast-paced environment

Critical thinking

Self-motivated

Phone etiquette

Tools

General software knowledge

Job description

MedVet is seeking a Rehabilitation Scheduling Coordinator and Veterinary Assistant to join our clinical team in Ohio. You will manage client calls, referrals, and appointment logistics, while assisting therapists and caring for animals during sessions.

The role requires strong communication, teamwork, and the ability to handle a fast-paced environment. We offer comprehensive benefits and opportunities for professional growth within a collaborative culture.